JackpotCity Casino Review

How Does JackpotCity Casino Compare to Other Minimum Deposit Casinos?

Using the table below, you can easily compare JackpotCity to other minimum deposit casinos that we have reviewed. Simply use the drop-down list to pick the casino site with the low minimum deposit you want to compare JackpotCity with.

We have found JackpotCity to be one of the best casino sites for players on a tiny budget. Its low minimum deposits of €1, free wheel spins and regular mini-tournaments make it quite unique and ideal for players who don’t have much to spend. High rollers and mid-stake players would, however, be better off playing at another low minimum deposit casino.

JackpotCity’s Trustworthiness

We have rated JackpotCity 5 out of 5 stars for its trustworthiness and here’s why. It’s one of the industry's oldest casino sites with a low minimum deposit, operating since 1998. Nothing suspicious has been found in its terms and conditions and a reputable gambling license from the Malta Gaming Authority (MGA) is in its possession. Our tests with customer support have also been of top quality.  

Reputable License From MGA Verified

Taking player complaints seriously, a gambling license from the Malta Gaming Authority is considered to be one of the best an online casino with a low minimum deposit can have. JackpotCity is licensed by this very organization under license number MGA/B2C/145/2007. We have verified the legitimacy of this. Below is image proof of it:

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Quality Customer Support

Based on the tests we’ve made (read here how we test customer support), customer support at JackpotCity Casino appears to be reliable and efficient. Its live chat is available 24/7 and our use of it has been nothing but a pleasure.

As can be seen in the images below, the agent we spoke with in this particular test was quick to reply, accommodating and thorough in her answers. We had four questions in mind when we started the chat, which naturally expanded into a few more.

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All in all, the conversation took less than 20 minutes which is pretty good. We’re definitely happy with this. While there were some hick-ups regarding withdrawals, we deem the support to be a quality one that players can rely on for good help.

JackpotCity’s Game Selection

We have rated JackpotCity 3 out of 5 stars for its game selection and here’s why. As an inexperienced player, there is a lot to enjoy. A wide variety of products are offered by game developers that produce top-quality games, including Evolution Gaming, Microgaming, Pragmatic Play and Red Tiger Gaming.

However, in comparison to the average low minimum deposit casino, the game selection doesn’t match up. At JackpotCity, players can choose between 500 games or so while most online casinos with a low minimum deposit have at least 2,000. At Videoslots, you would find over 7,500. The selection at JackpotCity is by no means bad though. It’s just not as great as it could be, especially not for players who fancy slot machines.

Good, Yet Not So Good Selection of Slots

The slots at JackpotCity are sorted into many user-friendly categories that include new and popular slots, jackpot games, slots with expanding wilds, megaways, rolling reels and more. We absolutely love this as it makes it easier to find a suitable game to play than it would to have them all under one roof.  

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There are more than 30 jackpot slots to play which include traditional jackpot games where a small stake can win you a multi-million-euro jackpot, as well as daily jackpot games (also known as must-win jackpots). The latter type isn’t always found at casino sites with a low minimum deposit, which is a big plus in our book. In these games, a smaller jackpot is guaranteed to be won by a player every single day.

The problem with JackpotCity’s slot selection is the limited number of providers they work with. The online casino industry offers a huge range of highly innovative and entertaining slots and while some of these are available at JackpotCity, most aren’t.

Fantastic Live Casino Experience

Playing live dealer games over a video stream with real dealers, the experience at JackpotCity is top-notch. It could have been slightly better if they also had a live casino platform provided by Playtech as that would have added a couple of interesting products to the game selection.

However, Evolution Gaming, which their live casino is mainly supplied by is the king of the industry. This means that a huge range of entertaining games can be enjoyed, including classic table games, classics with an innovative twist, as well as completely unique game shows. The list of games includes, but is not limited to:

JackpotCity’s Bonus Offers

We have rated JackpotCity 3 out of 5 stars for its bonus offers and here’s why. Small-stakes players are able to benefit from many promotional offers that they wouldn’t at other casino sites with a low minimum deposit. This includes free wheel spins with prizes, daily deposit bonuses that can be used with low €1 deposits and entry into slot tournaments that are fair to all participants.

However, wagering requirements are very high compared to other online casinos with a low minimum deposit which brings down our score. It’s great that daily bonuses are on the menu, but high and mid-stakes players will not find the value to be that good because of the high wagering requirements they come with.

Read on to learn more.

Lackluster Welcome Bonus for Slots

The welcome package at JackpotCity includes four deposit bonuses on the first four deposits as follows:

However, the bonuses must be claimed within 7 days which means that most players will only experience one of these offers.

The bonus amount is automatically credited once a minimum casino deposit of €10 is made. This minimum deposit amount is higher than that which you will find on the daily offers at JackpotCity.

To cash out the bonus, a wagering requirement of 70x the received bonus amount must be fulfilled. This is very high compared to the average low minimum deposit casino. We considered 35x to be a good wagering requirement and up to 45x to be fair. Anything above that is high and 70x is outrageous.

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What’s worse is that this wagering requirement only applies to certain slots. As can be seen in the image above, JackpotCity’s terms and conditions state that progressive jackpot slots don’t contribute to wagering requirements at all. The same can pretty much be said about table games, including those found in the live casino.  

In comparison, LeoVegas has a welcome bonus for slots with 25x wagering and a welcome bonus for live casino with 40x wagering. Quite the difference, isn’t it?

Free Wheel Spin With Small Prizes Every 4 Hours

Every 4 hours, a bonus wheel can be spun at JackpotCity where a small number of free spins, a small cash prize or 2,500 loyalty points (worth €2.5) can be won. It is also possible to land on a joker and win no prize at all, as well as a fast-forward symbol that lets you spin again in 2 hours instead of 4.

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It’s quite a unique promotion that you normally don’t find at online casinos with a low minimum deposit and a neat one for players who want to have a chance at winning something without risking any money.

It must be mentioned though that we have spun this wheel five times and every time we have landed on fast-forward. We’re not saying it’s rigged, but maybe it is.

Slot Tournaments With No Entry Fee and Small Prizes

Every 6 hours, a slot tournament begins at JackpotCity which lasts for 6 hours. This has no entry fee, but to qualify for entry it is only required to make a minimum casino deposit of €1 while it’s active.

The tournaments work in a similar way as those found at PlayOJO. You get a number of spins and with these spins, you’re supposed to win the most money. Your won amount will be your score, which means that every participant has an equal shot at winning.

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You don’t pay for the spins yourself so everything is completely free. Only the minimum deposit is required. The total prize pool is €200, with 30 paid positions and €30 being awarded to the winner.

Daily Deposit Bonuses With Low Minimum Deposit

Every new day means a new deposit bonus to grab at JackpotCity, which is seemingly great. This bonus is usually something along the line of 100% bonus up to €200.

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The wagering requirement for these daily casino bonuses is the same as for the site’s welcome package, which means that it’s high (70x).

However, the plus side is that it’s possible to make use of the bonuses with a minimum casino deposit as low as €1. This is unusual and makes the offers pretty decent for small-stakes players. Especially as they can be combined with an entry into a slot tournament.

Loyalty Points Program

JackpotCity offers a loyalty points program where you gather points for every wager that you make, which in turn can be exchanged for cash. How much you must wager to earn a point varies from one game to another:

Every 5,000 points can be exchanged for €5 in bonus cash. Overall, this is a pretty poor value compared to similar loyalty programs that can be found at some casino sites with a low minimum deposit.

Playing slots, the value is equal to a 0.1% increase in RTP. In comparison, PlayOJO would offer you a much better deal with an RTP increase of up to 0.4% or even up to 0.6%.

While we appreciate anything extra we can get, mid-stake players and high rollers can get much better deals at other low minimum deposit casinos.

Payments at JackpotCity

We have rated JackpotCity 4 out of 5 stars for its payments and here’s why. Only a very few casino sites support minimum deposits as low as €1 and JackpotCity is one of them. This is great for small-stakes players who don’t want to invest a lot.

Furthermore, its selection of payment methods is better than most casinos in Ireland and all of them can be used to deposit a low minimum amount of €1. In the comparison table below, you can see all the payment methods at JackpotCity and also compare them to another low minimum deposit casino of your choice.

The fact that you can deposit with PayPal is a big plus to us as the vast majority of casino sites with a low minimum deposit do not allow this. While pretty much standard, no fees are charged for deposits which is a good thing.

What brings down our score from 5 to 4 stars are the withdrawal times which aren’t competitive enough these days. According to customer support and the FAQ at Jackpotcity, this is the process for withdrawals:

1. The player requests a cashout.
2. Withdrawal is left pending for 24 – 48 hours.
3. Withdrawal is handled within 24 hours.

Our question is why on earth the second step exists. Why are withdrawals left pending for a period of time as opposed to just being handled as quickly as possible? The best answer that we have is for players to have a chance of canceling their request, which would favor the casino. It’s not an honest practice in our opinion.

In comparison, LeoVegas handles withdrawals within a few hours and if you speak with customer support, they do it instantly for you. Now, that’s good service!

What Do Other Sources Say About JackpotCity Casino?

While we have done our own thorough reviews and tests about JackpotCity, we have also researched what other top-ranking sites say about this low minimum deposit casino. Compared to our score of 3.8 / 5, they score JackpotCity as follows:

Trustpilot: 1.4 / 5
AskGamblers: 2.3 / 10
Casino.org: 4.8 / 5
Online-casinos.com: 4.8 / 5
Casinomeister.com: 7 / 10

Should I Trust These Sources?

Yes and no.

Trust can be a complicated matter in the online casino industry. On player review sites like Trustpilot, players are much more prone to share negative experiences than positive ones which often gives an inaccurate score.

From experience working as customer support agents for the biggest online casinos in the industry, we know that many players who get upset and complain about things have made a mistake themselves. This usually involves a breach in terms and conditions that they did not read properly.

In addition to the above, Casino.org can clearly not be trusted in our opinion. As a positive, they say that the casino is great for slot lovers as it offers more than 430 different slots. The vast majority of casino sites with a low minimum deposit offer at least 2000 slots and some, such as 22Bet offer over 7000. So, obviously, 430 different slots are not good for a slot lover. Not in comparison.

How Do I Sign Up for an Account at JackpotCity Casino?

To sign up for an account at JackpotCity, follow these simple steps:

1. Visit JackpotCity by clicking here.
2. Click the yellow signup button.
3. Choose your country of residence.
4. Enter preferred username and password.
5. Provide your e-mail and phone number.
6. Enter your first and last name.
7. Select your date of birth and gender.
8. Pick your preferred account currency.
9. Enter your home address.
10. Agree to the site’s terms and conditions.

How Do I Make a Deposit at JackpotCity Casino?

To make a deposit at JackpotCity, follow these simple steps:

1. Log in to your casino account.
2. Click on the bank icon in the menu.
3. Choose your preferred payment method.
4. Enter the amount to deposit (minimum is €1).
5. Fill in the required payment details.
6. Confirm the transaction.

How Do I Make a Withdrawal at JackpotCity Casino?

To make a withdrawal at JackpotCity, follow these simple steps:

1. Log in to your casino account.
2. Click on the bank icon in the menu.
3. Select the withdrawal tab.
4. Enter the amount to withdraw.
5. Confirm the selection.
6. Wait for JackpotCity to process the withdrawal request.