Why Are Some Payment Methods Excluded From Casino Bonuses?

payment methods

While online casinos make it their business to attract players with great big bonuses, some payment methods may find themselves excluded from these promotions. For instance, it’s not uncommon to see deposits with eWallets being excluded from claiming bonuses. But why?

In this article, we will take a look at the reasons behind these exclusions – and see exactly why there are some payment options that casinos seem to have taken against.

Bonus Abuse Prevention

The first reason is bonus abuse prevention. This is an important aspect of any online casino's efforts to ensure fair play and integrity at all times with regard to their promotions. For this reason, certain payment methods are sometimes excluded from bonuses as a proactive measure against possible exploitation by non-genuine players.

E-wallets and prepaid cards, for example, often allow players to create several accounts with relative ease. This can create loopholes that some players might choose to exploit that allow bonus funds and spins to be claimed more than once. By excluding these methods, casinos are looking to put a stop to such practices and make sure that bonuses are dished out fairly.

Preventing bonus abuse is essential if a casino wants to sustain a balanced gaming environment. Without these measures, disingenuous players could take advantage of promotions and potentially compromise the casino's financial resources. By strategically excluding the most vulnerable payment methods, casinos can better protect their promotions and make it fair for everyone.

In addition to protecting the casino, bonus abuse prevention measures contribute to a more enjoyable and trustworthy gaming experience for everyone. It means that all bonuses are distributed fairly and transparently – and encourages genuine players to claim these promotions without worrying about unfair competition.

Identity Verification Challenges

Excluding specific payment methods can also be due to the challenges associated with verifying a player's identity from these options. Certain methods, such as e-wallets and prepaid cards, may not enforce strict identity checks during the account creation process of these methods. This lack of thorough verification can potentially pose a risk to the casino's commitment to promoting responsible gambling and fair play.

Any legitimately licensed casino site, including minimum deposit casinos must prioritise strict identity verification to ensure that their players are exactly who they claim to be – adhering to legal gambling age requirements and complying with regulatory standards. Payment methods that they don’t think put into place robust identity checks could lead to things like underage gambling which is in fact illegal and the repercussions of this could be the casino website being shut down. Therefore, it is worth operators running the risk.

The decision to disallow these payment options aligns with the industry's dedication to preventing fraudulent activities, underage gambling, and the creation of duplicate accounts. Ultimately, these measures are put into place to contribute to a safer online gambling experience.

Payment Related Fees

It is not unusual for casinos to get charged by payment operators for using their payment systems and some payment methods are more expensive than others. Since bonuses are also a cost for casino sites, it may get too costly for them to offer the bonus with payment methods that have high fees they have to pay. 

For example, let’s say you use PayPal to claim a bonus. When you make a qualifying deposit through PayPal, they will charge the casino a fee for using their services and this isn’t beneficial for the casino. So, to avoid this, they could restrict you to only being able to claim promotions using card payment methods.

Fraud Prevention and Regulatory Compliance

Excluding specific payment methods from casino bonuses can play a huge role in fraud prevention and regulatory compliance. Some methods may be more susceptible to fraudulent activities – such as money laundering or chargebacks. By excluding these methods, online casinos can strengthen their safeguards against being the scene of potential financial crimes. 

Regulatory compliance is incredibly important in the gambling industry – and casinos must adhere to the strictest standards. Restricting certain payment methods can often align with these regulations, making sure that the casino is operating ethically, maintaining its licensing requirements, and upholding the integrity of online gaming.

Encouraging Preferred Methods

What’s more, casinos may be strategic when excluding certain methods – so that they can promote the use of their preferred payment options. This could potentially be tied to a partnership with specific providers or simply wanting to steer players towards those methods that work well with the casino’s operational efficiency and cost-effectiveness.


So, there you have it. The next time you open up the T&Cs of a bonus and you see that you can’t use your preferred payment option, hopefully, you know why. There could be many reasons… preventing abuse, ensuring regulatory compliance, and simply streamlining their operations to be more cost-efficient. 

Mattias Fröbrant is a seasoned iGaming journalist with over 8 years of professional experience in the online gambling industry. Having worked with leading gambling companies such as Betsson Group, reviewed over 300 online casino sites, and gambled himself for over 15 years, his deep understanding of the industry sets him apart.
With a focus on providing accurate, reliable, and up-to-date information that’s backed by extensive research, Mattias specializes in crafting comprehensive reviews, guides, and news articles related to minimum deposit casinos.
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